Choosing co-managed IT services can be a can be a great way to optimise IT infrastructure, free up existing IT employees to focus on the most important tasks and projects, and remove or prolong the need to hire additional internal IT staff. If you're considering...

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Reduce Risk and Save Time with Single Sign On
Why Corporate Identities Matter for Your Business In your personal life, you most likely have more than one identity managed by a company on your behalf. For example, your Facebook identity is managed by Meta, Facebook’s parent company, and you provide and withdraw...
The Importance of Osko/PayID
What is Osko/PayID? You have most likely come upon PayID or Osko in your day to day life, be it purchasing something from Facebook Marketplace, paying invoices or sending a friend money via bank transfer, but what is it? Osko is a instant transfer system setup...
Understanding Your Malware Risk Profile
Many businesses struggle with the issue of prioritising malware and other cyber security threats. Measuring the return on investment for cyber security spend is often difficult as attacks avoided are hard to quantify. Conversely, businesses that have been affected by...
Mobile Device Security
Did you know cybercriminals are now targeting your mobile phone?Cybercriminals love banking details, saved passwords, business data and even personal photos (to copy, delete then sell back to you), all of which can be found on our phones these days. Unfortunately,...
Law Firm Cloud Migration, Cyber Security and Managed IT Services
Problem - Copper Disconnect due to NBN This Gold Coast and Brisbane - based law firm reached out to BITS Technology Group as they were approaching a copper disconnection due to the NBN rollout in their area. They needed a modern cloud-based phone solution that could...
How OneNote Can Streamline Your Team Collaboration
OneNote is a digital note-taking tool that comes with plenty of benefits for users. But what you may not have realised yet is how powerful this app can be for enhancing team collaboration. Note-taking. This is an essential part of day-to-day operations for many...
Why Continuity Plans Are a Sign of Great Leadership (And How to Create One with your MSP)
Your business faces all sorts of threats that can disrupt your operations. For our clients across QLD and NSW, we find a comprehensive continuity plan can help address these threats. Carrying on with business as usual is easy when nothing out of the ordinary is...
Boost Workplace Productivity With Microsoft Word
Microsoft Word is an indispensable part of most business environments. It has numerous features that can help you boost productivity. Microsoft Word is one of the most popular office programs in the world. It allows millions of people to complete their duties more...
Needing Managed IT Support? Avoid These 8 Mistakes
Your business can benefit a lot from working with an IT provider. However, you need to avoid several key mistakes when choosing your team. Time spent on trying to figure out the technology you use in your business can be costly. While doing that, you can’t focus on...