Call us onClient Support
If you’re an existing BITS Managed IT Services client, you can log in to your support portal to view support tickets and lodge a new ticket. If you need assistance, contact us at [email protected]
Call us on 1300 248 748
Managed IT Services
Managed IT Services
For businesses with no internal IT department, we take on the complete management, support, maintenance and monitoring of your IT environment whether it is on-premise or in the cloud. We monitor systems 24/7, 365 days a year to prevent issues before they arise.
Our Managed IT Services include:
Asset Management
User Onboarding/Offboarding
Licence Management
Vendor Management
Cost Optimisation
Cyber Security Services
The impact a network security incident has on a small to medium size business can be devastating. Whether you have cyber security services in place or you’re starting from scratch, our team can help you navigate the best path forward to reduce your risk.
Our Cyber Security Services include:
Independent IT Review
Simulated Phishing Attacks
Compliance Evaluation
Advisory & Consulting
With a large focus on simplifying IT environments with scalable and flexible solutions, we provide expert consulting to assist our clients with aligning their IT with their business and mapping out what they need from technology.
Our Advisory & Consulting Services include:
IT Roadmapping
Quarterly Strategy Meetings
Disaster Recovery
Practice and Office Setup
Data Architecture
Cost Optimisation
Cloud Solutions
By partnering with the absolute best of breed for Hosted Cloud Services such as Microsoft Azure and Amazon AWS, we are able to deliver the perfect cloud environment for every client. Whether it be hosted email, Microsoft 365, Google Apps or a simple and secure cloud file storage option, we have the industry leaders behind every solution delivered to our clients.
Our Cloud Solutions include:
Data Management
Single Sign-on
Cloud Printing
Business Collaboration
BITS Technology Group prides itself on creating bespoke, full featured Telecommunication systems for businesses of all sizes and in all locations. Whether you need custom IVR’s, call centre failovers or multi-site offices with fully fledged call reporting, BITS wide range of communications options are guaranteed to suit your needs.
Our Business Collaboration include:
Microsoft Teams Setup
Teams Calling Setup
Video Conferencing
Network & Connectivity
A well-designed and managed network can improve performance and operational efficiency, enhance security, reduce costs, ensure compliance with regulations and provide access for IT to quickly troubleshoot issues.
Our Network & Connectivity Services include:
Large-scale Wireless Networks
Network Security
WiFi Heatmapping
Network Design
Hardware Procurement
Advanced Network Protection
Internet Connectivity
Our range of business NBN plans can be customised to get you the level of speed you need. All connections come with business support, unlimited downloads and static IP address that is suited for VPN connections and various services.
Our Internet Connectivity Services include: