BITS Technology Group Building Varsity Lakes

BITS Technology Group is a multi-award winning managed IT services and cyber security provider operating from our head office in Varsity Lakes, Gold Coast. Since establishing in 2009, we have expanded to working with clients head officed in Gold Coast, Brisbane, regional Queensland and Northern NSW with both national and international sites. Our service-centric approach attracts clients in legal, finance, health, construction, education, mergers and acquisitions, not-for-profit, professional services and more.

Managed IT and Cyber Security Services for Business

Services That Work Together

With our full suite of integrated services, including our bespoke internet connections, we offer businesses a wider range of solutions with the benefit of just one number to call.


IT Audits

Advisory (CIO)



Support Services







Cyber Security




Client Feedback

Cyber Security User Training

“The ongoing advice, management and services provided by BITS Technology Group has consistently allowed our firm to explore new technologies in establishing ongoing efficiencies during the continued growth of our business.”

Andrew Lawrenson
Sunshine State Compensation Lawyers

BITS Technology Group acts like our in-house tech department. They understand the needs and budgetary constraints of a small business and have worked with us to provide solutions that match our growth demands. The BITS team provides excellent support and are always responsive to our needs. We have been a happy client of BITS for the past 3 years and highly recommend their services

Michelle La Franchi
CPE Travel & Conferences Brisbane

We have been customers of BITS for many years now and we have been extremely happy with the service we have received. We are an allied health clinic and all our systems are cloud based, online and require security which BITS look after. If we ever have any issues they respond efficiently and resolve the problem. Their staff are great and explain everything clearly and thoroughly. I would highly recommend BITS.”

Wayne Robinson
Brisbane Foot Clinic Brisbane

BITS Manage our entire IT ecosystem – from strategy through to support. They are flexible enough to cater to our specific needs and agile enough to keep up with our growth – which in an acquisitions business, is paramount. They even have staff members embedded and dedicated to our business.”

Tomas Steenackers
National Veterinary Care

We have worked on a number of projects to date, a few of which have included – moving our 2 offices onto linked telephone systems, upgrading our infrastructure, drastically improving our cyber security, dealing with 2 office expansions and we are now transitioning our workforce to an improved one device user set up, providing significantly improved flexibility, ultimately reducing costs. BITS have provided me with a level of comfort I couldn’t have expected from an external service provider and I consider many of their team as valued members of our own team.

Kathryn Milczewski
Rose Litigation Lawyers

They know our business, they know what’s important to us from both a technology point of view and our overall business focus, and they’re really proactive in supporting those goals.

Brett Aspel
Dreamworld / Ardent Leisure

“Bernard and the team at BITS were prompt , flexible with my opening hours and provided additional information to support my choice of hardware that would best suit a Acupuncture clinic to work in conjunction with private health terminals and security. I will definitely continue to recommend BITS.”

Rachel Volp
Vyne Health

Our Expert Team

As your main points of contact, our management team are here to help you achieve your IT goals from the very first meeting.

Bernard Mangelsdorf

Bernard Mangelsdorf


Esther Mangelsdorf

Esther Mangelsdorf

General Manager

Shannon Allen

Shannon Allen

Business Dev. Manager

Daniel Meakins

Daniel Meakins

Client Success Manager

Jesse Whitton

Jesse Whitton

Service Delivery Manager

bits office award winning services

Award Winning Business and IT Support Services – Year After Year

  • GCBEA May 2023 IT & Digital Business Award Winner
  • YE Gold Coast 2023 Technology Finalist
  • GCBEA May 2022 IT & Digital Business Award Winner
  • YE Gold Coast 2022 Technology Finalist
  • GCBEA June 2021 IT & Digital Business Award Winner
  • GCBEA June 2019 Mayor’s Innovation GC Award Winner
  • YE Gold Coast 2019 Technology Winner
  • GCBEA May 2018 IT & Digital Award Winner
  • YE Gold Coast 2018 Technology Winner
  • GCBEA 2018 Encouragement Award Winner
  • YE Gold Coast 2017 Technology Winner

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Giving Back To Our Community

australia zoo wildlife warriors koala banner
baby give back corporate volunteer day

Australia Zoo Wildlife Warriors

Every time a client leaves feedback on a support ticket, we give 1 meal to an orphaned koala joey admitted to Australia Zoo Wildlife Hospital. Since February 2019, we have supported our local conservation with over 1000 meals.

Click here for information on Australia Zoo Wildlife Warriors.

australia zoo wildlife warriors


Baby Give Back

We have supported Baby Give Back since 2019 through Christmas donations, corporate sponsorship and volunteer work. Since starting in a garage in 2018, this charity has grown to service most of SEQ, including a donation hub right here in Varsity Lakes. They help thousands of families in our local community.

Click here for information on Baby Give Back.

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