BITS Technology Group
Client Support
Call us on
1300 248 748

Call us on 1300 248 748

IT Solutions for Small Business

For businesses with under 20 staff.

Establishing a strong foundation for a small business is essential for its future growth, integrating modern technologies to streamline operations, boost productivity, and optimise efficiency. Our approach ensures clients begin with essential, business-grade IT solutions, progressively advancing their technological maturity at a manageable and sustainable pace.

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Your Small Business IT Partners

Our IT roadmap starts small businesses the modern services and technologies they need while controlling costs using a piecemeal approach. We understand that each business places a different priority on the products and services they need – planning with this in mind can maximise value to our clients.

Managed IT Services

We take on the complete management, support, maintenance and monitoring of your IT environment whether it is on-premise or in the cloud.

Managed Security Services

Our security packages are designed for businesses from 5 to 200 staff and include ongoing consultation through quarterly reviews.

Managed Phone System

Our managed VoIP phone systems are developed to give you the most flexibility when choosing configuration options, apps and hardware.

Business-Grade Internet

We go beyond a basic plan to determine your business requirements as a whole and suitability for a range of options depending on your needs, such as number of staff, local resource demand and budget.

Managed Network

A well-designed and managed network can improve performance and operational efficiency, enhance security, reduce costs, ensure compliance with regulations and provide access for IT to quickly troubleshoot issues.

Projects

Our suite of projects delivered by our specialised team include email migrations, data migrations, cloud solutions, backups and more.

Practice & Office Setup

Our experience with Medical, Dental, Optical, Vet and Small to Large office setups will ensure you’re setup for now and future growth.

Hardware Procurement

Get hardware recommendations from our expert team with affordable payment options available on most products.

Client Feedback

Cyber Security User Training

“The ongoing advice, management and services provided by BITS Technology Group has consistently allowed our firm to explore new technologies in establishing ongoing efficiencies during the continued growth of our business.”

Andrew Lawrenson
Sunshine State Compensation Lawyers

“BITS Technology Group acts like our in-house tech department. They understand the needs and budgetary constraints of a small business and have worked with us to provide solutions that match our growth demands. The BITS team provides excellent support and are always responsive to our needs. We have been a happy client of BITS for the past 3 years and highly recommend their services“

Michelle La Franchi
CPE Travel & Conferences Brisbane

“We have been customers of BITS for many years now and we have been extremely happy with the service we have received. We are an allied health clinic and all our systems are cloud based, online and require security which BITS look after. If we ever have any issues they respond efficiently and resolve the problem. Their staff are great and explain everything clearly and thoroughly. I would highly recommend BITS.”

Wayne Robinson
Brisbane Foot Clinic Brisbane

“BITS Manage our entire IT ecosystem – from strategy through to support. They are flexible enough to cater to our specific needs and agile enough to keep up with our growth – which in an acquisitions business, is paramount. They even have staff members embedded and dedicated to our business.”

Tomas Steenackers
National Veterinary Care

“We have worked on a number of projects to date, a few of which have included – moving our 2 offices onto linked telephone systems, upgrading our infrastructure, drastically improving our cyber security, dealing with 2 office expansions and we are now transitioning our workforce to an improved one device user set up, providing significantly improved flexibility, ultimately reducing costs. BITS have provided me with a level of comfort I couldn’t have expected from an external service provider and I consider many of their team as valued members of our own team.“

Kathryn Milczewski
Rose Litigation Lawyers

“They know our business, they know what’s important to us from both a technology point of view and our overall business focus, and they’re really proactive in supporting those goals.“

Brett Aspel
Dreamworld / Ardent Leisure

“Bernard and the team at BITS were prompt , flexible with my opening hours and provided additional information to support my choice of hardware that would best suit a Acupuncture clinic to work in conjunction with private health terminals and security. I will definitely continue to recommend BITS.”

Rachel Volp
Vyne Health

News & Knowledgebase

What Is SMB1001 Certification and Why Does an Organisation Need It?

What Is SMB1001 Certification and Why Does an Organisation Need It?

What Is SMB1001 Certification and Why Does an Organisation Need It? According to the Australian Treasury​, cybercrime cost small and medium-sized businesses (SMBs) an average of $46,000 per incident in 2024​. To state the obvious, cybercrime has become a primary...