What is Cyber Security as a Service?

Cyber security isn’t a one-package fits all service. Each provider may offer a slightly different package depending on location, client’s business size and industry. Although services may differ, there is a standard set of recommendations from the Australian Government called Essential 8. This is a minimum set of preventative measures delivered through maturity levels that enable an organisation to set a goal based on their environment and work progressively toward it. Cyber security services generally use a combination of technologies, policies, implementations and training to achieve your goals in alignment with the Essential 8 framework or similar.

Why Work With a Cyber Security Provider?

You need a reliable partner who is responsible for keeping your systems safe by updating and patching your software, monitoring alerts, staying up to date with the latest industry threats, and keeping your employees informed about phishing scams. By taking on the responsibility of implementing security measures such as firewalls, intrusion detection and protection systems, and security policies, the provider can take cyber security concerns off your IT or management team’s shoulders. They will also provide security awareness training to your employees and conduct regular vulnerability assessments to identify any security weaknesses.

Cyber Strategy and Consultation

The role of a cyber security provider is to help organisations determine goals and implementations that achieve the greatest risk reduction while minimising impact to systems and users. Documenting and understanding the way your business works is essential to having a successful cyber security strategy and that your investment is appropriate to your requirements. Where exceptions are made to minimise operational impact, the service provider should seek to document and gain approval through the appropriate process. Having regular reviews between provider and client can help maintain alignment and ensure the business is operating as efficiently as possible.

Cyber Security Services List

While services can differ from provider to provider, common inclusions are:

  • Dark web monitoring
  • Managed updates/patching
  • Password management
  • Business-grade anti-virus
  • Enterprise firewall
  • Identity management
  • Role-based access and management
  • DNS enforcement
  • Data loss prevention
  • Email protection policies
  • Risk intelligence
  • Two-factor identification enforcement
  • Penetration testing
  • Simulated attacks
  • User awareness training
  • Mobile device management
  • Single sign-on
  • Redundancy planning
  • Advanced network protection

How to Choose a Cyber Security Provider

Experience: Ask your provider about their experience in successfully delivering all projects and services in their package. A track record of successful implementations can demonstrate that their team is knowledgeable in the process and delivery.  

Security technologies: Evaluate the security technologies used by the provider, such as firewalls, intrusion detection/prevention systems, and endpoint protection. Ensure that the provider uses up-to-date and effective technologies to protect against the latest threats.

Reputation and client satisfaction: Key factors include client satisfaction ratings, reviews and client retention rate.

Roadmap and business reviews: Cyber security is constantly changing and requires regular work by a specialist to monitor systems and implement recommendations. To minimise impact to your business, regular review sessions should take place to ensure you’re aware of any changes or upcoming requirements, as well as determine next steps to help you achieve your goals.

Cost and value: Evaluate the provider’s cost and value proposition. Look for a provider that offers competitive pricing and can deliver measurable value to your organisation, such as improved security posture, reduced risk, and compliance with industry regulations.

If you’re ready to learn what a cyber security provider can do for your business, book a Discovery Call with our team.