BITS Technology Group
Client Support
Call us on
1300 248 748

Call us on 1300 248 748

IT Solutions for Medium to Large Businesses

For businesses with over 20 staff.

BITS offers specialised services in fully managed as well as co-managed arrangements, allowing businesses to securely expand while utilising their in-house IT resources when needed. Our skilled team delivers advanced projects and security services essential for a modern business, constantly exploring and implementing the latest technologies for our clients.

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Your Medium and Large Business IT Partners

Establishing great connections with our clients is crucial for successful project deliveries and service excellence. Our goal is to become the preferred IT partner, offering support for both one-time collaborations and long-term engagements, ensuring reliable and consistent services.

Managed IT Services

We take on the complete management, support, maintenance and monitoring of your IT environment whether it is on-premise or in the cloud.

Co-Managed IT Services

We work with internal IT departments to perform just the IT functions you require, such as cyber security, projects and specialised support. We think of ourselves as an extension of your business that is there when you need it.

Managed Phone System

Our managed VoIP phone systems are developed to give you the most flexibility when choosing configuration options, apps and hardware.

Business-Grade Internet

We go beyond a basic plan to determine your business requirements as a whole and suitability for a range of options depending on your needs, such as number of staff, local resource demand and budget.

Large-Scale Network & Wireless Design

Our team is experienced in creating robust and scalable infrastructure to handle substantial user loads and diverse data traffic, ensuring seamless connectivity and optimal performance.

Independent IT Review

A third-party review on your network, hardware, permissions structure, data structure, licences and policies can uncover cost savings, vulnerabilities, performance improvements and more.

Penetration Testing

Test the investments you have made in your cyber security tools and
technology to determine if any vulnerabilities or gaps exist across WiFi, web apps, networks and more.

Advanced Network Protection

Our consultants fortify networks using proactive strategies to safeguard against sophisticated cyber threats, employing features like intrusion detection systems, behaviour analytics, and AI-driven threat intelligence.

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Compliance Evaluation

We will assess your IT infrastructure against compliance requirements and make recommendations. Our team can action these for you or provide our report to your existing IT.

Advisory & Consulting

Whether you need IT project scoping and delivery, technology planning and cost optimisation, an external review or audit, or strategic help with compliance and insurance requirements, our experienced team are with you each step of the way. 

Projects

Our suite of projects delivered by our specialised team include email migrations, data migrations, cloud solutions, backups and more.

Hardware Procurement

Get hardware recommendations from our expert team with affordable payment options available on most products.

Client Feedback

Cyber Security User Training

“The ongoing advice, management and services provided by BITS Technology Group has consistently allowed our firm to explore new technologies in establishing ongoing efficiencies during the continued growth of our business.”

Andrew Lawrenson
Sunshine State Compensation Lawyers

“BITS Technology Group acts like our in-house tech department. They understand the needs and budgetary constraints of a small business and have worked with us to provide solutions that match our growth demands. The BITS team provides excellent support and are always responsive to our needs. We have been a happy client of BITS for the past 3 years and highly recommend their services“

Michelle La Franchi
CPE Travel & Conferences Brisbane

“We have been customers of BITS for many years now and we have been extremely happy with the service we have received. We are an allied health clinic and all our systems are cloud based, online and require security which BITS look after. If we ever have any issues they respond efficiently and resolve the problem. Their staff are great and explain everything clearly and thoroughly. I would highly recommend BITS.”

Wayne Robinson
Brisbane Foot Clinic Brisbane

“BITS Manage our entire IT ecosystem – from strategy through to support. They are flexible enough to cater to our specific needs and agile enough to keep up with our growth – which in an acquisitions business, is paramount. They even have staff members embedded and dedicated to our business.”

Tomas Steenackers
National Veterinary Care

“We have worked on a number of projects to date, a few of which have included – moving our 2 offices onto linked telephone systems, upgrading our infrastructure, drastically improving our cyber security, dealing with 2 office expansions and we are now transitioning our workforce to an improved one device user set up, providing significantly improved flexibility, ultimately reducing costs. BITS have provided me with a level of comfort I couldn’t have expected from an external service provider and I consider many of their team as valued members of our own team.“

Kathryn Milczewski
Rose Litigation Lawyers

“They know our business, they know what’s important to us from both a technology point of view and our overall business focus, and they’re really proactive in supporting those goals.“

Brett Aspel
Dreamworld / Ardent Leisure

“Bernard and the team at BITS were prompt , flexible with my opening hours and provided additional information to support my choice of hardware that would best suit a Acupuncture clinic to work in conjunction with private health terminals and security. I will definitely continue to recommend BITS.”

Rachel Volp
Vyne Health

News & Knowledgebase

A Complete Guide to Cloud Migration Best Practices

A Complete Guide to Cloud Migration Best Practices

The cloud computing revolution is in full swing, with Australia’s public spending on the cloud increasing every year. But why are more businesses and organisations migrating their workloads and digital assets to cloud platforms? Significant cost savings, greater...

Disaster Recovery and Redundancy Planning

Disaster Recovery and Redundancy Planning

Just over a week ago, my little girl who was due on 27th February arrived early on the 18th of December, making her 10 weeks early! It was an absolute whirlwind and completely unexpected. After spending some time in the Neonatal Intensive Care Unit (NICU) at GCUH, I...