Co-Managed IT Services Brisbane and Gold Coast
We work with internal IT departments under a co-managed arrangement to perform just the IT functions you require and provide consulting services in a complimentary capacity. We think of ourselves as an extension of your business that is there when you need it.
For pricing and inclusions, request our managed services brochure.
Get A Free Quote


Working Together with Co-Managed IT Services
Our co-managed IT services are designed to work alongside your existing IT to provide just the support that is needed. Although we tailor our package to your requirements, we commonly provide:
Level 2 & Above Support
While internal IT has the day-to-day covered, we help with research and recommendations, difficult or specialised support tasks and project work.
Leave Cover
We take care of level 1 and up support requests for your users while your IT team is on leave.
Self-Management Tools
Get access to our toolset for self-management, including training resources and administrator documentation.
Reporting
Receive automated reports and alerts from our 24/7 proactive monitoring tool. We can also customise reports on request.
Cyber Security
Management of cyber security, including enrolling users into our cyber security awareness self-learning program.
Ongoing Advisory
Monthly, bi-monthly or quarterly advisory meetings on existing and future IT infrastructure.
Client Success Manager
A dedicated BITS team member who will work with you to achieve your goals.
Reporting
A clear audit trail for IT changes when dealing with important systems and data.


Looking for an IT services company for your Gold Coast or Brisbane business?
Our managed IT services include unlimited support and proactive monitoring to keep you operating with minimum disruption. Our expert team can also assist with cloud migrations, infrastructure installation and management, cyber security auditing, and more.
1
Start With A Call
We start with a 30 minute meeting where we discuss your needs, potential options and gather information on your current environment.
2
Get An Assessment
If further investigation is required, we will arrange for an audit to be completed by a technician at your Gold Coast or Brisbane office.
3
Our Recommendation
We will arrange to talk you through our recommendations and pricing so you have a clear understanding.