A Strategic Playbook for Enhancing Your Internal IT Team

Internal IT teams today are stretched thin. They are expected to keep systems running, deliver innovation, manage security and still support day-to-day operations.

This guide introduces co-managed IT as a flexible model that extends your internal capabilities without removing your leadership, visibility or strategic control. You choose the areas where help is needed. BITS brings the expertise, tools and resources to support you directly.

You will learn how co-managed IT works, where it adds the most value, how it compares to internal hiring, and why more CIOs and IT managers use it to scale impact while staying in control.

Download the guide to discover how BITS helps internal teams deliver more value with less noise.

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What’s Included

What Co-Managed IT Is (and What It Is Not)

A clear explanation of how the model works in partnership with internal teams, not in place of them.

Real Use Cases from the Field

Examples of how BITS supports Level 1 and Level 2 escalation, project delivery, after-hours cover and service automation.

The Five Areas Where It Delivers Most

Explore how co-managed IT supports strategy, operations, vendor coordination, compliance and more.

Enterprise-Grade Tool Access

Gain visibility and control using BITS' managed platforms without the cost or maintenance burden.

Partnering vs Hiring

A side-by-side look at cost, depth, speed and resilience when comparing internal hires to strategic external partnerships.

Scalable Support When You Need It

Increase coverage and capability during projects, staff leave or compliance demands without adding headcount.

Executive Roadmaps and Reporting

Collaborate with a Client Success Manager to sequence IT improvements and communicate business value clearly.

Risk Reduction Through Coverage

Avoid extended outages and single points of failure by adding access to BITS’ 24/7 monitoring, escalation support and vendor handling.

Do you need more coverage, deeper expertise or better tools without growing your internal headcount?

This guide shows how co-managed IT lets you keep strategic control while scaling your team’s ability to deliver.

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