Internet & Unified Communications
Reliable, business-grade and scalable connectivity and telephony tailored for modern Australian businesses.
What is your Internet & Communications business solution?
BITS delivers high-performance internet and cloud-based phone systems designed to keep your team connected, productive, and secure. Whether in the office, remote, or on the move.
Our Internet & Communications solutions combine business-grade internet, including NBN, private fibre, and fixed wireless, with scalable VoIP phone systems. We tailor each deployment to your business size, location, and future growth plans.
From small teams to multi-site enterprises, BITS ensures your communications infrastructure is fast, secure, and flexible, backed by local support and proactive monitoring.
Key Solution Benefits
Uninterrupted
Connectivity
Frequent internet outages disrupt operations, hinder communication, and test the team’s patience!
We ensure consistent and reliable internet access, minimising downtime and maintaining business continuity.
Enhanced
Productivity
Slow or unreliable internet drains employee efficiency and delays critical tasks. Our high-speed connectivity solutions enable seamless access to cloud applications, video conferencing, and real-time collaboration tools, boosting overall productivity.
Improved Customer Experience
Connectivity issues can lead to missed customer interactions and delayed responses. By providing stable and fast internet services, we help ensure timely communication with clients, enhancing satisfaction and trust.
Scalable Solutions
As your business grows, so do your connectivity needs. Our scalable internet and communication solutions adapt to your evolving requirements, supporting expansion without compromising performance.
Cost Efficiency
Downtime and inefficient communication systems can incur significant costs. Our reliable services reduce these expenses by preventing disruptions and streamlining operations.
Secure Connections
Cybersecurity threats are a growing concern with increased online operations.We implement robust security measures to protect your data and communications, ensuring peace of mind.
What's Included
Business-Grade Internet
Customised internet solutions, including NBN, private fibre, and fixed wireless, are tailored to your business needs.
VoIP Phone Systems
Cloud-hosted phone systems with features like call forwarding, voicemail-to-email, and mobile integration.
Network Security
Robust security, including firewalls, encryption, and regular monitoring, protects your communications.
Local Support
Our Australia-based support team is available to assist with troubleshooting and advice, ensuring minimal downtime.
Business Continuity
Backup solutions like 4G/5G failover to keep your business connected during outages.
Industry Specialities
Construction & Civil Engineering
BITS modernises outdated site systems, delivers reliable connectivity even in remote areas, and secures your project data, reducing downtime, delays, and cyber risk across all job sites.
Critical Infrastructure
We help essential services stay resilient with secure cloud, 24/7 monitoring, incident response, and legacy system upgrades, all mapped to Essential 8 and SOCI Act compliance requirements.
Government & Public Sector
BITS secures public sector systems, ensures uptime with Australian-based support, and simplifies compliance with ISM, Essential 8, and SOCI, empowering better digital service delivery for citizens
Legal Services
We protect privileged data with full-stack security, integrate practice management systems, and support hybrid work, so legal professionals stay compliant, efficient, and connected from court to chambers.
Not-for-Profits
We deliver cost-effective cloud solutions, cybersecurity, and ongoing support to help NFPs protect sensitive data, collaborate remotely, and stretch every dollar while staying aligned with compliance requirements
Finance
BITS aligns your systems with APRA and ASIC regulations, delivers secure cloud infrastructure, and provides proactive support to protect sensitive client data and maintain service continuity
Professional Services
BITS provides secure cloud, compliance support, disaster recovery, and integrated collaboration tools to help professionals stay productive, protect client data, and reduce downtime.
Retail & eCommerce
We unify in-store and digital systems, provide 24/7 POS support, secure payment data, and streamline backend operations, so retailers stay online, protected, and ready to grow across all channels.
Our Foundation
Our Internet & Communications solutions encompass a range of features designed to enhance connectivity, collaboration, and operational efficiency.
High-Speed Internet
Experience reliable and fast internet connectivity tailored to your business needs. Our Enterprise NBN connections ensure minimal downtime and support bandwidth-intensive applications, keeping your operations running smoothly.
VoIP Telephony
Transition from traditional phone systems to our VoIP solutions, offering advanced features like call forwarding, voicemail-to-email, and conference calling, all at a reduced cost.
Unified Communications
Integrate voice, video, messaging, and collaboration tools into a single platform to foster seamless communication and improve team productivity from any location.
Network Management
Our proactive network management services monitor and maintain your infrastructure, ensuring optimal performance and quick issue resolution.
Private Fibre Plans
Dedicated fibre connections offer unparalleled speed and security. They are ideal for businesses requiring consistent, high-performance internet for critical operations and data-intensive tasks.
Remote Connectivity
BITS offers robust remote connectivity solutions, including Fixed Wireless and Satellite Internet, to ensure reliable high-speed internet access in areas where traditional connections are unavailable.
Ready to Transform Your Business Connectivity and Communications?
Discuss your challenges and explore how we can help!
Book a complimentary discovery session with one of our experts. They will analyse your current situation and work with you to find the right solution for your business and budget.
FAQ
What is VoIP, and how can it benefit my business?
VoIP (Voice over Internet Protocol) allows you to make voice calls using a broadband internet connection, reducing costs and offering advanced features compared to traditional phone systems.
What is the difference between broadband and Wi-Fi?
Broadband refers to the high-speed internet connection provided by your Internet Service Provider (ISP). At the same time, Wi-Fi is a wireless network that allows devices to connect to the internet within your home or office.
What types of internet connections does BITS Technology Group offer?
We provide a range of business-grade internet solutions, including Enterprise NBN, Private Fibre, Fixed Wireless, 4G backups, and Satellite plans, ensuring reliable connectivity tailored to your location and needs.
How does BITS ensure reliable communication during internet outages?
Our 4G backup solutions automatically activate during primary service disruptions, maintaining continuous connectivity and minimising downtime for your business operations.
How secure are your communication solutions?
Our solutions incorporate advanced security measures, including encryption and firewalls, to protect your data and ensure secure communications.
Can I scale the services as my business grows?
Yes, our solutions are designed to be scalable, allowing you to adjust services based on your evolving business needs.
Do you offer support for remote teams?
Absolutely. Our communication tools are optimised for remote collaboration, ensuring your team stays connected regardless of location.
How quickly can I get started with your services?
Our onboarding process is streamlined to get you up and running as quickly as possible, often within a few days.
Do you provide training for the new systems?
Yes, we offer comprehensive training to ensure your team can effectively use the new communication tools.