About Us
Hi there, we’re BITS Technology Group, an award-winning team of local IT experts proudly based on the Gold Coast.
Since 2010, we’ve focused on helping businesses adopt cloud-first technologies, starting with Google Workspace migrations and expanding into a comprehensive technology service provider, known for delivering trusted solutions across Australia and New Zealand.
Over the past decade, we’ve grown into a full-service managed IT and cybersecurity provider, combining local hands-on service with enterprise-grade capabilities. Our approach is centred on building genuine relationships, offering transparent, jargon-free advice, and delivering scalable technology strategies that evolve with your needs. We support organisations across sectors, including legal, finance, healthcare, construction, education, mergers, and not-for-profit.
Meet the team
Our Core Values
At BITS, technology isn’t just about wires and systems. It’s about fueling your business’s future by transforming complexity into clarity, risk into resilience, and growth into opportunity. Our goal since day one has always been to be a reliable IT partner who combines technical excellence with human connection.
Genuine Relationships, Trusted Connections
We see ourselves as an extension of your team. Through open, transparent communication and mutual respect, we forge long-term partnerships built on trust and reliability.
Drive & Encourage
the Journey to Success
Our mission is to empower organisations to grow and scale with confidence. We remove tech roadblocks and introduce solutions that support continuous improvement.
Consistent Quality & Exceeding Expectations
As a multi-award-winning team, we don’t just aim for excellence; we make it our everyday standard. Our clients rely on us for consistent delivery, and we always look for ways to go above and beyond.
Authentic & Effective Communication
We speak clearly, from board meetings to team chats. Our people make complex technology easy to understand and apply, so you always know what comes next.
Future Ready,
Beginning Today
We design infrastructure and support frameworks that don’t just solve today’s problems. We anticipate tomorrow’s technology needs through automation, scalability, and cyber resilience.
What We Do?
We offer a full spectrum of IT services designed to support and enhance your business operations. Our solutions are scalable, secure, and tailored to meet the unique requirements of each client.
Managed
IT
Cyber
Security
Internet &
Communications
Co-Managed
IT
Networks &
Servers
Who We Do It For?
We deliver specialised IT services that address the unique challenges of various industries. Our deep sector knowledge ensures that our solutions are not only technically sound but also aligned with industry-specific requirements and regulations.
Construction & Civil Engineering
BITS modernises outdated site systems, delivers reliable connectivity even in remote areas, and secures your project data, reducing downtime, delays, and cyber risk across all job sites.
Critical Infrastructure
We help essential services stay resilient with secure cloud, 24/7 monitoring, incident response, and legacy system upgrades, all mapped to Essential 8 and SOCI Act compliance requirements.
Government & Public Sector
BITS secures public sector systems, ensures uptime with Australian-based support, and simplifies compliance with ISM, Essential 8, and SOCI, empowering better digital service delivery for citizens
Legal Services
We protect privileged data with full-stack security, integrate practice management systems, and support hybrid work, so legal professionals stay compliant, efficient, and connected from court to chambers.
Not-for-Profits
We deliver cost-effective cloud solutions, cybersecurity, and ongoing support to help NFPs protect sensitive data, collaborate remotely, and stretch every dollar while staying aligned with compliance requirements
Finance
BITS aligns your systems with APRA and ASIC regulations, delivers secure cloud infrastructure, and provides proactive support to protect sensitive client data and maintain service continuity
Professional Services
BITS provides secure cloud, compliance support, disaster recovery, and integrated collaboration tools to help professionals stay productive, protect client data, and reduce downtime.
Retail & eCommerce
We unify in-store and digital systems, provide 24/7 POS support, secure payment data, and streamline backend operations, so retailers stay online, protected, and ready to grow across all channels.
Our Customers
Our Partners
Local Expertise backed by World-Class Tech
Our Community Support
We offer a full spectrum of IT services designed to support and enhance your business operations. Our solutions are scalable, secure, and tailored to meet the unique requirements of each client.
Australia Zoo Wildlife Warriors
Every time a client leaves feedback on a support ticket, we give 1 meal to an orphaned koala joey admitted to Australia Zoo Wildlife Hospital. Since February 2019, we have supported our local conservation with over 1000 meals.
Baby Give Back
We have supported Baby Give Back since 2019 through Christmas donations, corporate sponsorship and volunteer work. Since starting in a garage in 2018, this charity has grown to service most of SEQ, including a donation hub right here in Varsity Lakes. They help thousands of families in our local community.
Ready to start?
Contact us to explore how we can support your technology goals and empower your organisation’s growth.