Ongoing internet problems and more than a year’s wait for the National Broadband Network rollout is prompting a growing number Springfield businesses and residents to use alternative service providers. Gold Coast-based internet provider BITS Wireless has connected businesses in the region for almost a year and recently began offering connections for residential clients.
Director Kane Sajdak said the company provided internet through non-traditional methods up and down the country’s east coast. “We work with developers and community groups in areas that can’t easily get internet,” Mr Sajdak said.
“These days the internet should be a utility not a luxury but it’s often been overlooked when planning for developments.”
Since opening nine weeks ago, Cold Rock Springfield Central has been the top-performing store nationwide but would have been unable to get internet without the provider.
Owner John Challen said the connection was vital.
“We couldn’t have opened without it and we offer wireless to our customers,” Mr Challen said.
Mr Sajdak said residents do not have to wait for the NBN.
Springfield, Springfield Lakes, Camira, Brookwater and Augustine Heights were recently added to the national NBN construction plan with work to begin before the end of 2016.
“We want people to know there are alternatives and they don’t have to wait or rely on it being delivered through the phone line,” he said.
Greater Springfield Chamber of Commerce president Ralph Breaden said internet connection remained an issue for the region’s business community.
“It’s particularly difficult for home businesses,” Mr Breaden said.
“Even if they can connect it’s often very slow.”